We want you to be fully satisfied with every purchase from By EEVS. If for any reason you are not satisfied, we accept returns under the following conditions:
- Items can be returned within 14 to 30 days of delivery.
- Products must be unused, in their original packaging, and accompanied by a receipt or proof of purchase.
- Certain products like personal care items, perishables, or clearance items may not be eligible for return.
💵 Refund Policy
Once we receive and inspect your returned item, we will notify you via email.
- If your return is approved, a refund will be processed within 5–7 business days to your original payment method.
- Shipping charges are non-refundable, unless the return is due to our error.
🚚 Return Shipping
- Customers are responsible for return shipping costs, except in cases of defective or incorrect items.
📩 How to Initiate a Return
To start the return process, please email us at:
[email protected]
Make sure to include:
- Your order number
- Reason for the return
- A photo (if the item is damaged or incorrect)